1. 1. Booking Process:

   • Clients must provide accurate personal information and contact details at the time of booking.
   • Booking confirmation is subject to availability and payment receipt.

   2. Payment Terms:

   • A deposit of [percentage]% of the total package cost is required at the time of booking.
   • Full payment must be received [number] days prior to the departure date.

   3. Cancellation and Refunds:

   • Cancellations made [number] days or more before departure incur a [percentage]% cancellation fee.
   • Cancellations made within [number] days of departure are non-refundable.
   • Refunds, if applicable, will be processed within [number] days after cancellation.

   4. Changes and Modifications:

   • Changes to travel dates or itinerary may be permitted subject to availability and a [fee/charge].
   • The agency reserves the right to modify the itinerary due to unforeseen circumstances or events beyond its control.

   5. Travel Insurance:

   • Clients are strongly advised to purchase travel insurance to cover unforeseen cancellations, medical emergencies, and other risks.

   6. Responsibilities:

   • The agency is not liable for losses, damages, injuries, or expenses incurred during the trip, including those caused by third-party services or acts of nature.
   • Clients are responsible for obtaining necessary travel documents, visas, and complying with health requirements.

   7. Force Majeure:

   • The agency is not liable for failure to perform its obligations due to unforeseeable circumstances such as natural disasters, government actions, or other force majeure events.

   8. Complaints and Disputes:

   • Any complaints or disputes must be reported to the agency promptly during the trip to allow for resolution.

   9. Agreement:

   • By booking a package, clients agree to abide by these terms and conditions.

   10. Contact Information:

   • For inquiries or assistance, clients can contact [Agency Name] at [Contact Information].

· The above package can be customized as per the customer’s requirement

· Check In & Check out Time is 12:00 noon as per Hotel Policies

(early check in is subject to availability)

· Meals timings must be followed as per the instructed time of the hotels. For any un-availed meals, we shall not be responsible

· In few tourist destinations, the facilities of Hotel, Services, and Aids etc. cannot be matched to developed destinations. Hotels in Himachal are categorized on the basis of location, Services and costing and not as per Star Categorization i.e.; 1*, 2*, 3* and so on

· We may have to re-schedule the sightseeing days due to closing of any monument during that particular day as to ensure smooth execution of tours

· Extra cost may be applied for any unexpected event

· Final confirmation acceptance should be only written basis & No discount will be provided after the issuance of confirmation letter 

·There is no contract between the company and the client until the company has received the initial deposit amount of specified tour package. Payment must be received in accordance with the procedures of Payment Policy

· The Company has complete authority to change the package costing if in future there is a hike in tariff & taxes of hotels, transportation or any other additional services provided

· Only those Services will be provided to the customers as mentioned in the booking voucher

· Any complimentary services (If not provided) cannot be claimed in form cash/money/alternative services